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Killer Innovation 2 – All you need is a browser to perform real-time transformation on Streaming Data
There are a lot of sources of streaming data, for example social media feeds, website clickstreams, mobile phone usage, Internet of Things (IoT) sensors to name a few.
Microsoft Azure Stream Analytics is a real- time event processing engine that unlocks insights from streaming data and allows you to take automated actions on it. Stream Analytics makes it easy to set up real-time analytic computations on data streaming from devices, sensors, web sites, social media, applications, infrastructure systems, and more.
You can ingest millions of events per second, and combine this streaming data with historical data. This allows you to perform real-time transformations on streaming data and use the output to feed dashboards, other applications or trigger alerts.
The real-time insights you can gain, and automated actions you can take on streaming data could give your business a real competitive edge. For example, call centres can assess sentiment and responses from their customers and respond immediately.
The predictive capabilities enable them to change offers or responses to customer satisfaction issues in real time and when service is impacted managers receive real time escalation with detailed data on the issues and suggested actions. All this is materially improving customer retention rates.
Microsoft offer the complete capability as a cloud service that has huge scalability and you only pay for what you use. So there is no hardware or software to buy, and you can have a solution in production in no time.