M365 services
Teams Phone
Looking to use Microsoft Teams Phone for your phone system?
Access our Teams Phone expertise in one of two ways:
What is Microsoft Teams Phone?
Microsoft Teams Phone (formerly MS Business Voice) is a full-featured telephone system for SMEs. It brings together phone calling, chat, and meetings in one app that your teams can use anywhere – to save time, reduce costs, and improve business performance.
Your device becomes your phone whether that’s your laptop, mobile or tablet, replacing traditional telephony providers and in-house phone systems that can be limited and costly to manage.
You’re not giving anything up by moving from an on-premise phone system to Microsoft Teams Phone and there’s no need to use a phone handset unless you want to. In fact, you’ll gain more features than with a landline system.
Here are some of the highlights:
Domestic and international call plans
Individual numbers for users
Auto-attendants and call queues, which can also have numbers
Audio-conferencing
Voicemail
A simple add-on license to M365
Manage settings such as call redirects and greetings, through a simple administration console.
Your Microsoft Teams Phone partner
Our expert team of Microsoft consultants have successfully delivered many Teams Phone projects.
Microsoft has recognised our expertise with the Solutions Partner Designation for Modern Work.
Read our blog to discover more about Microsoft Teams Phone
We regularly share our insights about Microsoft Teams Phone on our blog, which IT decision-makers will find useful:
Consistent cloud-powered telephony wherever you are
Our experienced M365 consultants will work with you to set up Teams Phone for your organisation.
Typical project steps include:
What our customers say
“The new system was a dream. Everything became very easy for us to manage, and because the phone system is a part of Microsoft Teams, this means we could use any of our PCs or mobile devices as a phone using our Teams phone number. The ability for everyone to have their phone wherever they were was transformational for us. Our new phone system uses the internet and provides great call quality. This means that our team can work when traveling or at home, even if the mobile phone signal is poor. It provides us with complete flexibility and just works – very easily. With support from our partner, Compete366, the roll out went extremely well, and the only change we needed to make was a minor piece of work to reroute our main office number.”
Read our case studies
Discover how we’ve successfully helped small and medium-sized businesses across the UK to make the most of Teams Phone for their business.
Contact us to make the most of Microsoft Teams Phone for your business
Access our Teams Phone expertise in one of two ways:
Contact our Microsoft specialists
Phone or email us to find out more – or book a free, no-obligation call with our technical consultants using the contact form.
“It’s great to work with the Compete366 team, the team members are really knowledgeable, helpful and responsive. No question is too difficult for them. They have really helped us to manage our Azure costs and ensure we have the right environment. When we bring a new customer on-board we can scale up immediately via the Azure portal and quickly make environments available to our customers.”
“We also find that there’s never a heavy sales pitch from them – they are technically focused and recommend what’s right for us.”
“We had great support from the Compete366 AVD expert, who was really helpful, and guided me through options to tackle issues that arose.”
“The great thing about our AVD set up is that we have a custom set up for each project which Compete366 showed me how to do. And with the scalability and flexibility of AVD – we can meet clients’ expectations and get project users up and running more quickly.”
“We were immediately impressed with the advice that the Compete366 specialists in Azure Architecture were able to provide. This was all new to us and we really needed some external expertise that we could use to get our questions answered. The beauty of working with Compete366 is that we transferred our Azure consumption to them, and at the same time received all of their advice and guidance free of charge.”
“Working with Compete366 has been like extending our own team – they are extremely and easy to work with. Right from the outset, it was clear what was on offer – everything was presented to us in a straightforward and uncomplicated way. They also provided just the right level of challenge to our developers and saved us time and money by suggesting better ways to implement our infrastructure.”
“Compete366 were able to help us leverage some useful contacts in Microsoft. We really value the expert advice and guidance that they have offered us in setting up a highly scalable infrastructure. We are also setting in place a regular monthly meeting which will allow us to further refine our architecture and ensure we keep on track as our requirements grow and change.”
“I have been delighted with the migration, where my team worked very hard, supported by expert advice from Compete366, and achieved everything in the timescale we had set out. Compete 366 made sure that we didn’t make any expensive mistakes, and guided us through the process”