IT solutions
AI Automation Tools for Business
Manual processes slow teams down. Disconnected systems create errors. And as your business grows, “workarounds” quickly become operational risk.
AI automation helps you streamline and optimise workflows by reducing admin, improving consistency, and enabling teams to focus on higher-value work. Rather than simply automating a few repetitive tasks, modern AI automation tools help organisations optimise workflows end-to-end, reducing manual effort, improving decision-making, and freeing teams to focus on higher-value work.
At Compete366, we help businesses implement AI workflow automation and software using Microsoft technologies, delivering reliable, secure, scalable automation that fits how your teams actually work.
Why choose Microsoft for AI automation and workflow optimisation?
Why choose Microsoft for AI automation and workflow optimisation?
Microsoft gives you a joined-up platform for AI automation for business, combining productivity, data, low-code tooling, and enterprise AI. That means you can automate workflows without bolting together multiple vendors, duplicating data, or creating solutions that are hard to govern.
Works across the tools you already use
Microsoft automation fits naturally into day-to-day work. Power Platform, Microsoft 365, Teams, SharePoint, Dynamics 365, and Azure are designed to integrate, so your workflow automation tools can sit within the systems your teams already rely on, rather than forcing a new workflow layer on top.
Private, governed AI built for business
For many organisations, the biggest barrier to automation AI is trust. Microsoft’s approach is designed for business use, with strong controls around identity, access and data handling. You can deploy AI-assisted automation with governance in mind, so sensitive information stays protected and your teams understand what’s being used, where, and why.
Create custom solutions without heavy development
Not every process fits a template. Microsoft’s ecosystem lets you build bespoke automation that matches your operations, from low-code workflows in Power Automate through to more advanced automation on Azure. That means you can create custom solutions that integrate with your existing systems, scale with demand, and remain maintainable long term.
Automation that can evolve as your needs change
AI and automation maturity is not a one-and-done project. Microsoft makes it possible to start with practical wins, then expand into more sophisticated AI workflow automation over time, adding intelligence, orchestration and integration without rebuilding everything from scratch.
Access our expertise in one of two ways:
Microsoft Power Automate: workflow automation that scales
Power Automate is Microsoft’s no-code core workflow automation software, designed to streamline tasks, approvals and system-to-system processes across the organisation, from quick wins to more advanced business process automation.
Key benefits of Power Automate
Automate repetitive tasks:
Reduce manual admin by triggering actions automatically, from notifications and approvals to data updates and reminders.
Connect across your systems:
Integrate Microsoft 365, Teams, SharePoint, Dynamics 365, and hundreds of third-party services through connectors , enabling practical AI for automation across your tech stack.
Standardise processes:
Replace “how we do it here” with consistent workflows that reduce risk and improve quality, especially important for finance, operations, HR and customer service.
Centralised visibility and control:
Monitor flows, manage permissions, and improve governance to ensure automation remains secure, maintainable, and scalable.
Power Automate also integrates with Azure capabilities and the broader Microsoft platform to deliver robust cross-department automation without the fragility of disconnected tools.
Copilot and AI-assisted workflows: automation with intelligence built in
Microsoft Copilot experiences across Microsoft 365 and Power Platform help teams create, run, and improve automations faster, while keeping work within the tools they already use. This is where AI automation tools move beyond basic rules and start supporting smarter workflows, from internal operations through to customer-facing journeys.
For internal teams, Copilot can speed up workflow creation and reduce the effort involved in documenting processes, summarising requests, and identifying the next best action. It can also support triage by extracting key details from messages or forms and routing work to the right queue, person, or system.
For customer service, Copilot capabilities can reduce response times and improve consistency. Teams can use AI to summarise customer histories, draft replies, surface relevant knowledge, and ensure smooth handovers. Combined with workflow automation software like Power Automate, this can create a more joined-up service experience, where requests are captured, enriched, routed and resolved with less manual chasing.
Where you want more control and customisation, Microsoft Copilot Studio enables businesses to build and manage their own copilots. This is particularly useful for customer support and internal helpdesk scenarios, where you may want a tailored experience that reflects your policies, processes, and data sources. Copilot Studio can be used to create copilots that answer questions, collect information, trigger workflows, and hand off to humans when needed, all while operating within a governed Microsoft environment.
At Compete366, we help businesses identify the right Copilot and Copilot Studio use cases, connect them to the wider Microsoft ecosystem, and ensure they are implemented securely, with transparent governance and measurable outcomes.
Azure + AI for automation: advanced workflow optimisation
For organisations with more complex requirements, Azure provides the building blocks for large-scale AI workflow automation, particularly where you need custom integrations, advanced AI services, or automation across multiple environments.
Key benefits of Azure-led automation:
Secure automation at enterprise scale:
Use robust identity, networking, monitoring and governance capabilities to automate safely across systems.
Integrate legacy and modern platforms:
Connect older systems to modern workflows without ripping everything out at once, enabling phased transformation.
AI services for intelligent processing:
Introduce AI into workflows where it adds real value, such as document understanding, classification, enrichment, or decision support.
Reliable automation and performance:
Build automation that’s resilient, monitored, and designed to support business-critical processes.
Azure Foundry for AI automation
Where businesses need more advanced AI workflow automation, such as building custom copilots, orchestrating multi-step workflows, or applying AI to document-heavy processes, Azure’s AI tooling can support this at enterprise scale. Microsoft Foundry, formally Azure AI Foundry, helps bring together the services, governance and deployment approach needed to move beyond simple automations and into more intelligent, business-wide optimisation.
If you’re looking to incorporate AI into Azure, our specialist Azure Consultants can help.
Read more about AI Solutions
We regularly share our insights about Microsoft’s artificial intelligence solutions on our blog
What our customers say
“We could see the power of generative AI for our customers, but we knew lawyers would have significant concerns around the accuracy of the content that AI generated. Our approach has been all about combining our existing proprietary, analytical AI around classification techniques and then adding this generative layer on top, providing a more augmented approach. This results in an output which the lawyer can trust, rather than risking hallucinating the output. We were looking for a partner who could help us to navigate Microsoft Azure. All of our SaaS offering is hosted on AWS so we are very familiar with that. We were looking for a partner to act as a sounding board and who could provide solid advice. From the outset, Compete366 impressed us – they demonstrated that they understood our problem, were genuinely interested in our business and offered open and honest advice.“
“We could see the power of generative AI for our customers, but we knew lawyers would have significant concerns around the accuracy of the content that AI generated. Our approach has been all about combining our existing proprietary, analytical AI around classification techniques and then adding this generative layer on top, providing a more augmented approach. This results in an output which the lawyer can trust, rather than risking hallucinating the output. We were looking for a partner who could help us to navigate Microsoft Azure. All of our SaaS offering is hosted on AWS so we are very familiar with that. We were looking for a partner to act as a sounding board and who could provide solid advice. From the outset, Compete366 impressed us – they demonstrated that they understood our problem, were genuinely interested in our business and offered open and honest advice.“
Your AI automation partner
At Compete366, we understand that successful automation is less about tools and more about designing workflows that people will actually use. As Microsoft specialists, we help you plan, build, and optimise AI automation for your business using the Microsoft platform in a way that’s secure, scalable, and commercially sensible.
Deep technical expertise in Microsoft automation
We implement and optimise Microsoft-based workflow automation tools, from Power Automate and SharePoint workflows to more advanced Azure-driven automation. Whether you want quick operational wins or a longer-term automation roadmap, we’ll tailor the approach to your environment.
A practical approach to AI automation
AI automation shouldn’t become a science project. We focus on use cases that reduce time, cost and friction, prioritising automations that improve service delivery, internal efficiency, and team capacity.
Governance, security and long-term maintainability
AI automation shouldn’t become a science project. We focus on use cases that reduce time, cost and friction, prioritising automations that improve service delivery, internal efficiency, and team capacity.
Read our case studies
Discover how we’ve successfully helped small and medium-sized businesses across the UK to harness the power of AI
Why choose Compete366 as your AI Partner?
With Compete366 as your trusted Microsoft solutions partner, you gain a strategic partner focused on making automation work in the real world, helping your teams move faster, reduce manual workload, and build repeatable workflows that support growth.
Contact our Microsoft specialists
Phone or email us to find out more – or book a free, no-obligation call with our technical consultants using the contact form.
“It’s great to work with the Compete366 team, the team members are really knowledgeable, helpful and responsive. No question is too difficult for them. They have really helped us to manage our Azure costs and ensure we have the right environment. When we bring a new customer on-board we can scale up immediately via the Azure portal and quickly make environments available to our customers.”
“We also find that there’s never a heavy sales pitch from them – they are technically focused and recommend what’s right for us.”
“We had great support from the Compete366 AVD expert, who was really helpful, and guided me through options to tackle issues that arose.”
“The great thing about our AVD set up is that we have a custom set up for each project which Compete366 showed me how to do. And with the scalability and flexibility of AVD – we can meet clients’ expectations and get project users up and running more quickly.”
“We were immediately impressed with the advice that the Compete366 specialists in Azure Architecture were able to provide. This was all new to us and we really needed some external expertise that we could use to get our questions answered. The beauty of working with Compete366 is that we transferred our Azure consumption to them, and at the same time received all of their advice and guidance free of charge.”
“Working with Compete366 has been like extending our own team – they are extremely and easy to work with. Right from the outset, it was clear what was on offer – everything was presented to us in a straightforward and uncomplicated way. They also provided just the right level of challenge to our developers and saved us time and money by suggesting better ways to implement our infrastructure.”
“Compete366 were able to help us leverage some useful contacts in Microsoft. We really value the expert advice and guidance that they have offered us in setting up a highly scalable infrastructure. We are also setting in place a regular monthly meeting which will allow us to further refine our architecture and ensure we keep on track as our requirements grow and change.”
“I have been delighted with the migration, where my team worked very hard, supported by expert advice from Compete366, and achieved everything in the timescale we had set out. Compete 366 made sure that we didn’t make any expensive mistakes, and guided us through the process”
